Coach White

Some aspects of business seem to revolve around attempting to capture a certain je ne sais quoi, or simply quantify the unquantifiable. Other aspects of business are pretty much the polar opposite. They can be easily measured and are all about execution, execution, execution.

One such quantifiable measure of business performance is order fulfilment. Order fulfilment takes place in many ways depending on exactly what type of goods or services you are selling but this measure is fundamentally the one that your customers are using. Did you deliver or not? If not, your reputation and potential for repeat business can be irreparably damaged.

Many businesses of all different sizes understand that both this aspect is critical to success and can be often be achieved more cost effectively through using external service providers when you are supplying and moving physical goods either domestically or internationally.

At ILG we specialise in warehousing and order fulfilment for our customers businesses. Our expertise lies in the hard skills of order execution and we utilise the most up to date techniques to manage our clients’ inventory and order fulfilment from start to finish. Large clients benefit from a seamless productivity with a robust audit trail whilst smaller businesses tap into not only expertise that may not be able to afford internally, but they also benefit from our group negotiated service rates with shipping and courier service providers.

Whatever the size or shape of your goods, the ability to deliver is essential, the ability to manage inventory prior to despatch may be the difference between having the opportunity to fulfil an order or not in the first instance. It is so common to hear staff cast a severe doubt over the validity of supposed stock levels as they get closer to zero. You can gain confidence in such levels with robustly managed inventory.